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General Account Queries
Changing Personal details

What are HooYu upload requirements?
What is HooYu?
How and where do I upload my documents?
Why do I need to upload documents for verification?
What documents do I need to verify my identity?
What happens if I've changed my last name?

How do I sign up to Royal Panda?
Can I have more than one account?
Can I see my transaction history anywhere?

Can I change my phone number?
Can I change my email?
How do I update my personal information?
I’ve forgotten my password
I’ve forgotten my username
Am I able to update my residential address?

Account

Verification

What are HooYu upload requirements?
What is HooYu?
How and where do I upload my documents?
Why do I need to upload documents for verification?
What documents do I need to verify my identity?
What happens if I've changed my last name?

General Account Queries

How do I sign up to Royal Panda?
Can I have more than one account?
Can I see my transaction history anywhere?

Changing Personal details

Can I change my phone number?
Can I change my email?
How do I update my personal information?
I’ve forgotten my password
I’ve forgotten my username
Am I able to update my residential address?

Help Centre

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Royal Panda is owned and operated by Royal Panda Limited, Level 7, The Plaza Business Centre, Bisazza Street, Sliema SLM 1640, Malta. Royal Panda is licensed and regulated by the Malta Gaming Authority (MGA), and is incorporated under the corporate license of LeoVegas Gaming p.l.c. MGA/CRP/237/2013 issued on 1 August 2018.

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